Support

Help for members, advisors and departments

I can’t sign up

Ask your advisor for your department’s code, or ask them to add your email to the roster. If they added your email, you won’t need a code. Just create your account with that exact email.

I’m waiting for approval

If you signed up with a code, an admin in your department needs to approve your account. Let your advisor know you’ve signed up.

I forgot my password

On the sign-in screen, type your email and tap “Forgot password?” to get a reset link.

Deleting your account

Open your profile in the app and tap “Delete my account” at the bottom. Your department can restore it for 30 days; after that it is permanently deleted. See the privacy policy for details.

Something else

Questions about your program (hours, task books, schedules) go to your advisor or department admin. For help with the app itself, or if your department wants to use CadetHQ, email support@cadethq.app.